Valid Zerona Consumer Complaint – “I looked everywhere and can’t find the ‘fine print’”

I sit down with many prospective patients for Zerona consultations to discuss their case and to see if I’ll accept them for my Zerona laser program.

You’d be shocked at some of the things I hear (stories for another time)

But I had one consultation the other day that I need to share with you, because I think she had a very valid complaint!

She was a very pleasant lady in her 50’s who has spent many hours of her life behind a desk and busy with life… she put herself second (or third or forth) to her job and her family.  And now… it was her time.  She wanted to do something for herself.

She started to workout 2 to 3 months ago. She was eating better.  She was definitely on the right track to achieving her health goals.

But… she was getting frustrated.  Frustrated because she was not losing the inches in her tummy the she felt she should have for having been working out heavily for the past 3 months.

I reassured her that what she was doing with her diet and exercise was fantastic and to keep it up.

So I asked her how I could help.

And she this is where she “let me have it”.

It was obvious she was well prepared.  She pulls out a list and says she has some questions. She asked her basic questions that I hear all the time…

Then something changed…

She goes on to say that she has done her homework.  She tells me that I’m all over the internet (I don’t know if that’s a good thing or not) and that in all of her searching with the company, with the Zerona laser program, all the material out there she could not satisfy her one nagging and remaining question.

Do you know what she asked me?

I was actually taken back for a second because no one had ever really said it the way she did.

Here’s what she said:

“In all of the investigating I’ve done on Zerona and your program, I cannot fine the ‘small fine print.’”

What’s this small fine print she is talking about?

You know… the fine print at the end of every drug commercial… or any other “thing” out there.  The small fine print is the disclaimers and all of the “BAD” things about the product or service.

After listening to her tell me all the good things about the Zerona laser and letting her express her frustration with not being able to find anything bad…

Here’s how I responded. (I think my response to her shocked her)

“If there was something bad about the Zerona laser and my program it would be a lot more believable!”

I went on to say that most of us are taught to believe – “If something is too good to be true… it usually is.”  And because the Zerona is:

- so new,

- has no negative side effects (FDA approved, positive side effect is that it normalizes cholesterol),

- it gets such fast and great results (3.5 inches in 2 weeks),

- it is the easiest thing imaginable (you just lay there for 40 minutes for 6 sessions)…

…it really does seem too good to be true!

Look at all the alternative to Zerona – diet, exercise, liposution, drugs, etc – they all have their significant “bad” things.  That makes it more believable to us.

She seem satisfied with my response.

Then… after going over the price of the different programs I’d make available to her she even commented “even the price is too good to be true.”

Well… I’d much rather provide a fantastic service that is affordable and that truly helps someone be healthier and keep them from dangerous lifestyles.

I can’t wait until she is just as happy with the results of my Zerona program.

Blessings,

Dr. Don